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Personal Data Protection Commitment
Consent to Personal Information Processing
Purpose of Using Personal Information
When you make inquiries, comment, or book a service regarding the products and services provided by our company (hereinafter referred to as “this service”), we will collect your personal information, including address, name and contact information (phone number, mailing address, etc.). We will appropriately manage and use the collected personal information in accordance with the rules outlined in the “Personal Information Processing” regulations below:
Personal Information Processing
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1. We will collect and use your personal information within the scope necessary to following purposes:
- (1) Communicate and respond to your inquiries and comments.
- (2) Provide information related to this service.
- (3) Improve service quality or develop future services of our company.
Personal information provided will be stored for the necessary period based on the above purposes and will be promptly deleted thereafter using appropriate methods.
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2. Our company may entrust the processing of customer personal information to partners who have signed personal information management contracts with purposes specified in Item 1, Clause 1.
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3. Our company may provide your personal information including names and contact information to the payment intermediary Enterprises that have agreed the personal data processing agreement for the purposes specified in Item 1, Clause 1 through written or electronic means. Furthermore, we shall not disclose or provide your personal information to any third party without your consent except in the following cases:
- (1) When necessary to protect vital interests such as the life, health or property of the customer or the public.
- (2) When required by legal regulations.
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4. If you wish to be informed about the purposes of using, requesting disclosure, correction, addition, deletion or suspension of using or provision of your personal information to third parties, please contact our company. We will verify your identity and respond within a reasonable scope.
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5. Please note that if we cannot collect your personal information, we may not be able to fulfill the requests in Item 1, Clause 1 and Clause 2 above.
Thank you for contacting us
For inquiries received before 3 PM, Help All will respond within the same business day
In case of receive message after 3 PM, we’ll get back to you on the next business day.






